FAQ

General questions

moreHow can I update, change or extend my Plaxis licence?

moreWhen I start the program, I get a message that "The key is not bound to this machine" and the program stops. How can I solve this?

moreHow should I setup my network licenses with the CodeMeter dongle?

moreThe program responds that my drivers are out of date, but I have a newer version installed. What now?

PLAXIS 2D

moreIt seems I have the wrong language in Plaxis 2D. How can I reset this?

moreIn PLAXIS 2D V9, the mesh generation in combination with the stage regeneration takes a long time. Can I improve this?

moreCan I import a geometry in PLAXIS 2D?

moreWhen I open the material database, I get an error that the "current global database is read only". How can I use the material database?

morePlaxFlow does not allow to copy the table with the curves data. How can I obtain its data?

PLAXIS 3D

moreIs PLAXIS 3D 64-bit?

moreIs PLAXIS 3D enabled for multicore?

moreHow do I import a geometry in PLAXIS 3D?

moreMy mesh fails with a certain error code, but what does it mean? How can I fix it?

moreHow do I modify my boundary conditions?

moreWhere can I find a reference for the Command Line?

3DFoundation

moreIn 3DFoundation my calculation fails with the message "Error in iterative solver" or "DET<0". What is causing this?

moreHow can I see that the 3DFoundation program uses the 64-bit calculation kernel?

moreIn Output, I am not able to select structures or nodes. What is causing this?

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